FREQUENTLY ASKED QUESTIONS
WHAT MAKES YOU DIFFERENT ?
We represent a number of third party design and manufacturing companies. We maintain close relationships, and are able to easily identify the right partner company for your project. We have done all the due diligence and selected partners we feel are ideally suited. Maybe you just need something done quickly and your current CEM doesn't have capacity, or you are a growing company and don't have the resource to manage the build process.
WHY DON'T I JUST DEAL DIRECT WITH THE MANUFACTURER AND CUT OUT THE MIDDLE MAN ?
You can, and a lot of people will want to. We offer the flexibility that can often be needed, as well as market knowledge. We will manage the process for you, getting PCBs assembled quickly and efficiently. We will continue to act as your account manager on behalf of the supplier, we work closely with our suppliers to ensure there is no extra cost impact to you. Maybe you need rapid prototypes made, but also someone to produce a full assembly. Instead of adding 2 or 3 new suppliers, we can act as a single point of contact and move the work seamlessly from one to another.
CAN I SPEAK DIRECTLY WITH THE SUPPLIER AND VISIT THEM ?
Absolutley yes, this is important to us as the PCBs are important to you. We offer full transparency and operate with a level of trust between all parties. While we will act as your "account manager", there will be requirements for direct contact with the factory. Our involvement will be to ensure you get the answers you need and any issues are resolved quickly.
CAN YOU PROVIDE ME PRICING QUICKLY ?
We aim to quote for assembly within 24-48 hours. We cost up the components, passing a clean BoM over to the supplier who arranges labour costs. This speeds up the process. No point looking for a 5 day PCB build if it takes 10 days to get a quote.
WHAT ARE YOUR CAPABILITIES AND WHAT EQUIPMENT DO YOU HAVE?
We don't physically manufacture anything, our partners do and have a range of assembly equipment available. From SMT to PTH assembly equipment, AOI and Xray capabilities. We aim to find the most suitable partner for your product. Which might mean we have a different supplier for each product you have.
WHAT HAPPENS IF MY BUSINESS GROWS AND I NEED TO HAVE A DEDICATED RELATIONSHIP WITH THE MANUFACTURER?
That's ok and understandable, we have an agreement with our suppliers that this could and probably will happen. We have agreed preferential terms should this happen, so no one loses out. But we would continue to work and act as your account manager on behalf of the chosen supplier.
WHO DO I PLACE THE PO WITH ?
Orders should come to NanoES. We will provide the quote and invoice from ourselves and manage the orders for you.
WHO DO I SPEAK TO TO PROGRESS MY ORDER OR IF I NEED TO MAKE A CHANGE ?
You would treat us as your supplier, so in the first instance you would contact NanoES for the information. We may decide at the outset that it makes sense due to the nature of the product to have a factory contact, in which case we will arrange for a direct contact for you to speak to.
SOUNDS TOO GOOD TO BE TRUE, WHAT'S THE CATCH ?
As far as we can see nothing. Its a win win win for everyone. You as the customer get to speak to someone supportive and understanding who can find the best solution for your needs. The suppliers get someone promoting their service and generating work without having a direct employee cost.